Orders for in-stock items will be fulfilled within three business days. Once your order ships, you will receive an email with a link to view your tracking information. If any items in your order are pre ordered or back-ordered, we will ship the avail
There may be times when major carriers are unable to process all of the packages they pick up. When this occurs, they will publish a tracking status of "Pending" or "Delayed" which means that your packaging is waiting for its next label scan. Almost
If you did not receive your full order, most likely some of the pieces are back-ordered. You can find shipping dates for pre order or back-ordered items listed on your order confirmation emails next to the product. We also share preorder dates above
If your package was delivered with damage, please contact our customer service team and include pictures of the damage so that we can help process a replacement.