An item is missing from my orderUpdated 8 months ago
If you did not receive your full order, most likely some of the pieces are back-ordered.
You can find shipping dates for pre order or back-ordered items listed on your order confirmation emails next to the product. We also share preorder dates above the Add to Cart option and during checkout for full transparency, and notify you directly should there be any change to your expected shipping date.
Didn't receive an item that was not marked back-ordered or have questions about your order's shipping dates? Contact us directly and we're happy to help!