How can I return or exchange my order?Updated 7 months ago

All items purchased directly from MadeInCookware.co.uk, excluding consumables, customised items, final sale items, and limited-edition releases, come with a 45-day return window. We provide prepaid return labels for all orders within the UK. Visit our returns portal here to start a return or exchange.

When submitting a return, you will need your order number (starting with MIUK-) and shipping postcode. Items can be exchanged or returned for store credit or a refund.

Please use the prepaid return label provided to return your order. Using a return label that was not provided by Made In will delay your refund. Made In is unable to reimburse the cost of shipping if another return label is used.

Once your items have been received, your refund will be processed within 3-5 business days. Made In is not responsible for any items sent to Made In outside the items listed on your return.